Conflict Management Training

Understanding how conflict affects our daily lives is the best way to reduce or eliminate conflict or violent behaviour whether in the workplace or dealing with customers.

Simple and affect learning that makes perfect sense taught by a trainer with over 25 years of front-line experience dealing with conflict and violence on a daily basis.

Our Conflict resolution trainers have many years of experience from front line organisations such as Security, Policing, Ambulance, Education and Care.

We will examine how and why conflict happens in different environments and discuss the many resources that could be used to help us defuse different scenarios Using techniques such as ABC Charting to predict behaviour patterns is one such way.

Each Conflict Management Course will be tailored to suit the individual clients needs.